Contact Us

If you are not satisfied with our services

you can raise complaints via the following channels

  1. Visit your nearest Dhofar Islamic branch, Check the nearest branch here.
  2. Contact our 24X7 Call Centre on 24775777
  3. Email us on care@dhofarislamic.com.
  4. Send us a direct message using above form.

Dear customer,

Thank you for contacting us. Please fill the following fields to send your feedback / suggestion.

Please fill all details

If you don’t hear from us within 5 working days, you can escalate your complaint to

during working hours (Sunday to Thursday 8:00 am – 2:00 pm)

Amjad Iqbal Hassan Al Lawati
Chief Corporate Services Officer
Office: 22652010
Email: care@bankdhofar.com

Aisha Nasser Al Siyabi
Head of Customer Feedback Department
Office: 22652010
Email: care@bankdhofar.com

VATIN: OM1100005224

Tax ID: 8103866

Dhofar Islamic

Dhofar Islamic Banking Services
Head Office
P.O. Box 1792, P.C. 130, Azaiba
Sultanate Of Oman

Opening hours

During Ramadan

Sunday to Thursday 9:00 am to 1:00 pm

During the year

Sunday to Thursday 8:00 am to 2:00 pm

Muscat Grand Mall

Sunday to Thursday 9:00 am to 3:00 pm

Salalah Gardens Mall

Sunday to Thursday 9:00 am to 3:00 pm

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